In an era of digital everything, one timeless driver still outperforms: community. We’ll explore how top brands engineer connection through in-person rituals, digital micro-groups, and values-based programming to deepen retention, boost referrals, and expand reach. You'll walk away with strategies to operationalize belonging and turn it into a measurable growth engine.
Session Topics:
Member Experience
AI
Consumer Behaviour
Speaker(s):

Lucy Levy
Chief Consumer Officer
Zumba

Yael Dornbusch
Chief Subscription Officer
Zumba

Jenna Hauca
Chief Marketing Officer
CrossFIt
Time:
11:20 AM - 11:50 AM
Agenda Track No.:
Track 4
Session Type:
Track
Session Stage: